I don’t know what we would do without Mark and Joan. Mark takes care of my father’s lawn, plows the driveway and clears the walks in the winter, he repaired and replaced windows, insulated parts of the house, installed a system so that dad can turn lights off and on from his chair or before he enters a room, put in new phones and showed dad how to use them, installed water filters, light bulbs, grab bars, book shelves, closet lights; and Joan cleared away weeks and weeks of overgrowth and created a simple, low maintenance, inexpensive plan for the plants and shrubs in the garden area. She also hemmed dad’s trousers and sewed on some buttons. No job is too small and no job is too large for Mark and Joan and their crews. They do everything and they do it well. Mark has an exceptional ability to listen and take the time to see what is needed before offering suggestions. His experience working with older adults has been a huge help. He has offered many suggestions that have made my dad’s life less difficult and safer. Mark’s keen listening skills and warm sense of humor are qualities the whole family appreciates. My husband, my father and I trust Mark and Joan completely. We know they will get the job done well and on time. An added bonus is how quickly phone call and emails are returned. It doesn’t matter where in the world I am, I know I will be able to get in touch with Mark and Joan quickly. Having two such reliable, kind and talented people just a phone call away is a comfort to my dad and my whole family. We all love it when Mark and Joan come over because we know they will figure out how to solve whatever concern we have and also because they are such friendly and fun people to be around.